Privacy Policy
MisaVisaAssist (“Company”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. MisaVisaAssist is located in the State of Florida and operates in compliance with applicable Florida and United States federal privacy and consumer protection laws, including but not limited to:
The Federal Trade Commission Act (FTC Act)
The Privacy Act of 1974 (for interactions involving federal records)
Florida Information Protection Act (FIPA)
Immigration consultant/assistance-related disclosures
Relevant federal data security guidance
MisaVisaAssist is not a law firm and does not provide legal advice. We strictly collect information for the purpose of assisting clients with completing immigration-related forms.
1. Information We Collect
We may collect the following types of information directly from you:
A. Personal Identifying Information
Full name, aliases, date of birth
Address, phone number, email address
Government-issued identification numbers (e.g., passport number, A-number)
B. Immigration-Related Information
Information needed to complete immigration forms (USCIS, DOS, DHS, etc.)
Family history, immigration history, travel history
Employment and education information
C. Sensitive Information
In the course of completing forms, you may provide information considered sensitive, such as:
Nationality and citizenship
Biometric information listed on official documents
Marital status
Criminal background information (where relevant to form preparation)
We only collect sensitive information with your consent and solely for the purpose of assisting in filling out immigration forms.
D. Payment Information
If payments are processed online or electronically, we may collect:
Billing address
Partial payment card information (processed through a secure third-party payment processor; we do not store full card details)
E. Automatically Collected Information (Website Use)
If you use our website, we may collect:
IP address
Browser type
Device information
Cookies and usage analytics
2. How We Use Your Information
We use the information we collect only for the following purposes:
To prepare and complete immigration forms based solely on information you provide.
To communicate with you regarding your case, questions, or documentation.
To maintain internal records for compliance and service tracking.
To process payments and provide receipts.
To comply with applicable federal, state, and local laws, including responding to lawful requests or subpoenas.
To improve our services, security, and website functionality (if applicable).
We do NOT sell, rent, or trade your personal information under any circumstances.
3. Legal Basis for Collecting Information
Because MisaVisaAssist operates in the United States, we collect and process your information based on the following legal principles:
Your consent (you voluntarily provide information for form completion)
Contractual necessity (we require certain information to provide our services)
Compliance with legal obligations (e.g., responding to law enforcement requests)
4. How We Share Your Information
We only share your information in the following limited circumstances:
With U.S. federal or state agencies only when you direct us to submit immigration forms on your behalf.
With service providers performing services on our behalf (e.g., payment processors, secure data storage).
To comply with legal obligations, such as subpoenas, court orders, audits, or investigations.
With your explicit consent, for any other sharing not listed here.
We do NOT disclose personal information to unaffiliated third parties except as required by law or your instructions.
5. Data Security
In compliance with the Florida Information Protection Act (FIPA) and federal consumer protection standards, we maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Secure digital storage
Limited access to personal data on a “need-to-know” basis
Encryption of sensitive data during transmission (for online services)
Secure disposal of records when no longer legally required
However, no system can guarantee 100% security; you use our services at your own risk.
6. Data Retention
We retain your information only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with federal and Florida record-keeping laws
Resolve disputes
Maintain accurate business and tax records
When information is no longer needed, it is securely deleted or destroyed.
7. Your Rights and Choices
Depending on the nature of your request and applicable law, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of certain information (subject to legal exemptions)
Withdraw consent for information collection (may limit our ability to provide services)
To exercise any of these rights, contact us using the information below.
8. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect information from children without parental or guardian consent.
9. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted with a revised “Effective Date.”